Service Manager
Company: Commercial Fire Protection, Inc.
Location: Irvine
Posted on: February 17, 2026
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Job Description:
Job Description Job Description Salary: Salary DOE JOB TITLE:
Service Manager LOCATION: SoCal - Orange County DEPARTMENT: SoCal
Operations REPORTS TO:President FLSA Category:Exempt ESSENTIAL
FUNCTIONS:Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential function.
The Portfolio Manager is a strategic thinker and effective leader
who can make the most profitable decisions. The goal is to be a
strong instrument towards the companys profitability and long-term
success by providing support and direction to ensure high level of
client care and retention. The Portfolio Manager is responsible for
overseeing and running the companys regional accounts and
operations. Supervises the respective staff while ensuring all
functions and procedures of the regions assigned are running
smoothly and efficiently. DUTIES AND RESPONSIBILITIES: Conduct all
aspects involved with managing portfolios. Meeting with clients to
provide high class customer-client care and relationship. May be
responsible for developing and marketing specialized asset
allocation products and services. Supervising, mentoring, and
coaching staff. Provides leadership for the portfolio by setting a
Service Excellence standard and inspiring the teams to achieve it.
Promotes and upholds company values, employee promise, policies,
and initiatives. Efficiently handles escalated client requests and
concerns. Ensures timely communication with team and stakeholders
to anticipate and prevent future concerns. Selects, hires, trains,
coaches and provides feedback to the teams to deliver Service
Excellence. Owns the employee experience, drives employee
satisfaction, and elevates team behaviors. CORE COMPETENCIES:
Customer-Centric Put the customer, both internal and external, at
the heart of everything. Leadership -Has an ability to inspire and
lead others to goal achievement through day to day interaction.
Analytical -Regularly makes decisions and solve problems by
analyzing information and evaluating results. Business and
Financial Acumen- Able to blend complex financial information and
interpret financial results. Communication Effectively communicates
with Supervisors, Peers, or Subordinates providing information to
supervisors, co-workers, and subordinates by telephone, in written
form, e-mail, or in person. Conflict Resolution- Able to keep
composure during difficult situations, resolve conflicts and
negotiates and/or settle disputes, and resolves grievances and
conflicts. Organization and Project Management- Organizes, plans,
and prioritizes work. DEGREE/LICENSES: Undergraduate Degree or
higher is preferred. SUPERVISORY RESPONSIBILITIES: This position is
directly responsible for leading managers and staff of the division
and indirectly responsible for all employees with in the division.
WORK ENVIRONMENT: This job operates in a professional office
environment. This role routinely uses standard office equipment
such as computers, phones, photocopiers, filing cabinets and fax
machines. PHYSICAL DEMANDS: The physical demands described here are
representative of those that must be met by an employee to
successfully perform the essential functions of this job. While
performing the duties of this job, the employee is regularly
required to talk or hear. The employee frequently is required to
stand; walk; use hands to finger, handle or feel; and reach with
hands and arms. BENEFITS: Commercial Fire Protection is pleased to
offer a competitive compensation package which includes: Medical
and Dental 100% paid by the Company, vision, 401K, life insurance,
paid time off and holidays, supportive team environment, laptop,
tuition reimbursement, and career advancement opportunities. All
qualified applicants to Commercial Fire Protection are considered
for employment without regard to race, color, religion, age, sex,
sexual orientation, gender identity, national origin, disability,
veteran's status or any other protected characteristic.
Keywords: Commercial Fire Protection, Inc., Hemet , Service Manager, Hospitality & Tourism , Irvine, California
