Spa Concierge - Renaissance Indian Wells Resort & Spa - (19175520)
Company: Marriott International, Inc.
Posted on: February 3, 2020
You were always one of those curious kids who opened every
cabinet, peeked behind every door, and never ceased to ask "why"
when given an explanation. Today, you bring your personal style to
every experience. You live life to discover. You are passionate
about your neighborhood, always looking to explore the places one
wouldnt find in a travel guide. If this sounds like you, youre in
the right place. Youve got authentic style, natural curiosity and a
warm way with people. Renaissance is not just a place to spend the
night, it''s a place to discover, a place in the world with style
like yours. Thats why were not just looking for anyone. Were
looking for someone like you. The Renaissance Indian Wells Resort &
Spa, located at 44400 Indian Wells Lane, Indian Wells, California,
92210 is currently hiring a Spa Concierge. Spa Concierge : Schedule
services for individuals and large groups using spa/salon
reservations software system. Call guests to confirm scheduled
services. Answer questions about available services. Update the
reservations/cancellations list throughout the day, inform
providers of last minute changes, and resolve scheduling issues as
needed by working with supervisor/manager. Check in guests for
appointments, confirm first and last name, and provide general spa
orientation to guests upon arrival. Promote and sell spa/salon
services. Obtain assigned bank and ensure accuracy of contracted
monies, obtain change required for expected business level, and
keep bank secure at all times. Process guest payments for spa/salon
services and obtain payment authorization as needed. Accept and log
cash tips for employees. Balance, scan, and drop receipts with
Accounting. Notify Engineering of maintenance and repair needs.
Report accidents, injuries, and unsafe work conditions to manager.
Follow all company policies and procedures; ensure uniform and
personal appearance are clean and professional; maintain
confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards;
anticipate and address guests'' service needs; assist individuals
with disabilities; thank guests with genuine appreciation. Speak
with others using clear and professional language; answer
telephones using appropriate etiquette. Develop and maintain
positive working relationships with others. Comply with quality
assurance expectations and standards. Stand, sit, or walk for an
extended period of time. Move, lift, carry, push, pull, and place
objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by
Supervisors. To submit your application for this job, please go to:
Additional Location - Indian Wells, California; Palm Desert,
California; La Quinta, California; Rancho Mirage, California; Palm
Springs, California Marriott International is an equal opportunity
employer committed to hiring a diverse workforce and sustaining an
inclusive culture. Marriott International does not discriminate on
the basis of disability, veteran status or any other basis
protected under federal, state or local laws.
Keywords: Marriott International, Inc., Hemet , Spa Concierge - Renaissance Indian Wells Resort & Spa - (19175520), Hospitality & Tourism , Hemet, California
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