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Junior Client Service Representative (Full Time/Weekly Pay)

Company: One Up, Inc.
Location: Beaumont
Posted on: June 6, 2021

Job Description:

Job Description Do you believe that all it takes is a little communication and a smile to solve most problems?Are you passionate about introducing solutions to clients they haven't even been aware of?Are you ready to grow your career and work for a company that you believe in?Three times yes? Then we need to meet you!One Up Inc. is looking for a Client Service Representative to proactively support and provide direct customer service strategies for a renowned client in the telecommunications industry. As the Client Service Representative, you will fuel the client's excitement as their direct point of contact. We need someone in this role who has successfully built, coordinated, and executed client projects from inception to completion. Our ideal candidate has a hunter-mentality and is not afraid to roll their sleeves up.What You Will Accomplish Every Day:Provide a superior client experience by maintaining brand standards, delivering exceptional customer service, and upholding our core valuesApply knowledge of products and services to successfully process tasks and requests to meet client expectationsWork cross-functionally with the Client Account Management and Quality Assurance teams to evaluate and execute industry-leading client experiencesParticipate in managing the flow of inquiries, requests, and upgrades through the pipeline, ensuring that all items are processed and completed within our client agreement timelineUnderstand, report, and communicate on Key Performance Indicators critical to the success of the respective account and relevant executivesDesign and implement client communication initiatives to improve effective follow-up, long-term satisfaction, and client retentionEnsure that all standard operating procedures are successfully executed and maintained by all team members on the client account teamWhat You Bring to the Role:Bachelor's degree from accredited college or university2-4 years of experience working in the business-sphere in a client-facing roleTeam player able to work effectively and collaboratively to meet goals and client deadlinesExceptional student mentality with the ability to 'think on your feet' and make educated and responsible decisions quicklyThrive in a fast-paced, entrepreneurial environmentPragmatic mindset, but can also bring a sense of creativity to the role to drive innovation amongst the teamIf you are seeking full time employment opportunities and have the following experience you are encouraged to apply today: Customer support, customer service, customer relations, customer service manager, customer success, direct customer service, customer service associate, customer service representative, customer retention, customer agent, client management, client advisement, client relations, client account management, client services, client acquisition, or client pany Description One Up, Inc.s customer acquisition approach is precisely what your business needs to stay ahead in a competitive market. Our engaging campaigns will quickly entice new customers to discover your business because we focus on people. Using our scale, national partnerships, and talent, well achieve outstanding results that will put your business on a path to sustained growth.At One Up, Inc., we want our people to succeed, which is why we offer a top-notch learning environment that is second to none. Our onboarding takes new team members beyond the expected books and videos and immerses them immediately in a top-notch training program.

Keywords: One Up, Inc., Hemet , Junior Client Service Representative (Full Time/Weekly Pay), Other , Beaumont, California

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