HemetRecruiter Since 2001
the smart solution for Hemet jobs

Service Advisor

Company: Gosch Auto Group
Location: Hemet
Posted on: June 6, 2021

Job Description:

Gosch Ford Hemet Dealership currently has an opportunity for a Service Advisor.

We are a family owned and operated business.

We offer a family-friendly work atmosphere and offer our employees benefits that our competitors can't match.

We want people who are looking for a career and not just a job!

Customer service focus – greeting customers, fulfilling needs, fostering a positive friendly environment and loyal customer base.

Qualifications and Skills

* Proven sales track record in a retail environment * 1 years of experience * Strong telephone skills with the ability to provide customers with product information, schedule appointments, and handle their automotive service needs * Solid understanding of automotive service industry – mechanical knowledge * Dependable Transportation * Verifiable Work History • High School Diploma or equivalent. Degree a plus!

Automotive Service Writer Advisor Job Duties:

• Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.

* Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions. * Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles. * Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system. * Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation. * Maintains automotive records by recording problems and corrective actions planned. * Updates job knowledge by participating in educational opportunities; reading manufacturers' publications. • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

 

 

 

Keywords: Advisor, Adviser, Service, Automotive, Consultant, ASM, Writer

Job Type: Full-time

Experience:

• Service Advisor/Writer: 1 year

• High school or equivalent

• Driver's License

Keywords: Gosch Auto Group, Hemet , Service Advisor, Other , Hemet, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Hemet RSS job feeds