Supervisor, Pick-Up & Delivery
Company: Estes Express Lines, Inc.
Location: Banning
Posted on: January 17, 2023
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Job Description:
Job SummaryReport to Operations Manager /Assistant Terminal
Manager and/or Terminal ManagerLead, guide and direct drivers and
other employees as needed to include setting targets, monitoring
performance, providing coaching, counseling and development.
Accountable for the management of an efficient, clean and safe LTL
operation to include dock planning and set up schedulesEnforce
understanding and compliance with all Company policies and
procedures; safety rules and government regulationsInvolved in and
makes recommendations in the hiring and termination
processesAdminister and carry out assigned portions of the Terminal
Business plan as set forth by the Terminal ManagerResponsible for
meeting all KPI's assignedDaily utilization of all Company P&D
enhancement tools and processesReview and revise driver schedules
to increase efficiencies and to lower costResponsible for equipment
assignment and accountability (trailers and tractors)Review freight
movement schedules and communicates with drivers regarding customer
delivery expectationsCommunicate with customer regarding scheduling
problems; interactively solves customer concernsConduct continuous
analysis and direction of vehicle and driver assignments; analyzes
and implements scheduling for possible consolidation to increase
efficiencies and reduce costDirect compilation and issuance of
delivery timetablesResponsible for proper communication to
customers via phone, fax or emailOversee and responsible for all
paperwork associated with the city operation to ensure it is
handled timely and correctly by drivers and clerksConduct safety
interviews with the driver to include: post accident MVA Reports,
workers compensation after accident interviews/reports, notice of
violations interviews with drivers and road observation discussions
with driversConduct safety training as needed following vehicle
accidents, a workers compensation incidence, road observations and
notices of violationsRegular attendance is required.This is not an
all-inclusive list of job requirements and/or duties and may not
contain all mental and physical capabilities necessary to perform
the job at all times due to circumstances. Operational, safety and
other needs may require the employee to perform any and all other
duties as assigned. Employees are expected, and must be able to
perform all such duties and tasks. QualificationsHigh School
Diploma or General Educational Degree (GED), or any combination of
education and experience, which would provide an equivalent
background. Bachelor Degree preferredThorough understanding of the
LTL trucking industry, including basic paperwork flow
preferredPrior management, dispatch and dock experience required,
preferably in LTL trucking industryMust be knowledgeable of local
metropolitan areaMust have strong leadership skills including the
ability to hire, coach, counsel, train, and mentor and terminate
employees.Team building and interpersonal skillsPossess excellent
verbal, written and listening communication skillsExcellent
planning and organization skillsMust have good computer skills
(AS/400 & MS Office a plus)Must have strong work ethic and good
problem solving skillsMust be willing to work 50 hours/week
averageMust be able to work any shift including nights and/or
weekends and in any weather conditionMust be able to lift
approximately 20 lbs., or more if required by the essential
functions of the jobMust be able to comply with all company
policies, rules, procedures and Code of ConductMust be able to
interact well with othersMust be able to work independently, or in
a team settingMust be capable of working under tight time
constraints in a high volume environment with multiple
prioritiesResponds well to questions; Ability to read, interpret
and comply with written information and documents such as safety
rules, operations / procedure manuals and maintenance instructions
with a high comprehension and concentration level to include the
ability to meet deadlinesMust pass a pre-employment drug screen,
random drug and/or alcohol tests, and will be subject to a criminal
history background checkMust be authorized to work in the United
States Physical Demands The physical demands described here are
representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. While performing
the duties of this job, the employee is regularly required to talk
or hear. Specific vision abilities required by this job include
close vision, distance vision, peripheral vision, depth perception
and ability to adjust focus. The employee is frequently required to
sit and use hands to fingers, handle, or feel or operate computers
and other standard office equipment. The employee is occasionally
required to stand; walk, lift, twist, turn and reach with hands and
arms. The employee must be capable of lifting a minimum of 20 lbs.,
or more if required by the essential functions of the job. Work
Environment The work environment characteristics described here are
representative of those an employee encounters while performing the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions. While performing the duties of this job, the
employee is frequently exposed to work near moving mechanical parts
and fumes or airborne particles. The employee may be required to
work in high/precarious places, with hazardous materials, and in
various weather conditions. The noise level in the work environment
ranges from quiet to loud as required by the essential functions of
the job.
Keywords: Estes Express Lines, Inc., Hemet , Supervisor, Pick-Up & Delivery, Other , Banning, California
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