Crew
Company: Careerbuilder-US
Location: Hemet
Posted on: January 18, 2023
Job Description:
Job DescriptionPrimary AccountabilityThe Crew Person is
responsible and accountable for performing specific tasks and
duties, as assigned, within the restaurant. The Crew Person
provides each Guest with a positive Guest service experience,
prepares quality food products according to standards, and keeps
the restaurant clean, pleasant and safe for all Guests and
employees.Essential Functions:The essential functions of the Crew
Person position are denoted below in the following key areas:TOTAL
GUEST SATISFACTION:Consistently provides a quality product and
Guest service experience that delivers total Guest
satisfaction.
- Follows all Carls Jr. Guest service guidelines and procedures;
takes the appropriate action to ensure all Guest receive Six Dollar
Service.
- Works assigned station(s) accurately and productively; cleans
and stocks the station area(s); performs other cleaning duties as
assigned.
- Ensures that all Guests receive hot, quality products;
prepares, packages and delivers all products according to Menu
Standards.
- Handles all food products according to company procedures;
follows all company food safety, food handling and sanitation
requirements, to ensure the health and safety of Guests and
employees.TRAINING AND DEVELOPMENT:Strives to improve personal
skills and performance level.
- Follows the steps outlined in the Crew Person Training Program
to learn new skills, duties and responsibilities and to improve
personal performance level.
- Communicates to immediate supervisor when additional training,
guidance and practice is needed.
- Understands how each job responsibility in the restaurant
impacts the Guest customers, other employees and overall
operations.
- Keeps immediate supervisor informed of anything which might
affect the Guests, other employees and overall restaurant
operations.
- Is performance oriented and driven; understands performance
expectations and is aware of performance results.JOB
EXPECTATIONS:Consistently meets job expectations to positively
impact the sales and profits of the restaurant.
- Contributes to the restaurants success by accomplishing the
expected work during each shift; consistently produces quality
work.
- Supports the goals, decisions and directives of Restaurant
Management; performs additional duties and responsibilities as
directed by Restaurant Management.
- Follows all company guidelines for food and cash controls,
follows all cost control guidelines to maintain and minimize
restaurant costs; properly uses all products, supplies, equipment
and facilities.POLICIES & STANDARDS:
- Follows and complies with all company policies standards s,
procedures and guidelines.
- Follows all Carls Jr. safety, security and emergency policies
and procedures; maintains a safe and secure environment for
employees and Guests.
- Holds self accountable for the methods and processes used to
perform all tasks and responsibilities and to achieve results.CARLS
JR. SHARED VALUES:
- Models and encourages Carls Jr. shared values.
- Is completely focused on and driven by the Guest.
- Is of high personal integrity and treats all employees with
honesty, respect and dignity.
- Contributes to an environment of trust to ensure honest, open
and direct communication.
- Is performance oriented and driven; understands performance
expectations and is aware of performance
results.Requirements:EDUCATION
- Enrollment in high school; high school diploma or equivalent is
preferable. Good verbal and written communication skills; is
capable of communicating effectively with restaurant management,
Guests and co-workers; bi-lingual skills a plus.EXPERIENCE
- Must be a minimum of 16 years of age.TRANSPORTATION
- Must have reliable transportation to work. ACCESSIBILITY Must
have telephone or other reliable method of communicating with the
restaurant. HOURS Must be able and willing to work flexible hours,
possibly including opening and closing shifts.Skills &
AbilitiesDemonstrates and/or possesses the following:
- Ability to work with others (as a team).
- Ability to comfortably interact with all Guests.
- Ability to look at the restaurant operations (from a Guests
viewpoint).
- Ability to meet performance standards for assigned tasks and
duties.
- Ability to take initiative.
- Problem solving skills.Physical AbilitiesMust be able to:
- Stand for long periods of time.
- Bend and stoop.
- Work around heat.
- Work around others in close quarters.
- Move throughout the restaurant to work specific stations or
perform assigned tasks.
- Able to lift 50 75 lbs. comfortably.
- Work with various cleaning products. We use eVerify to confirm
U.S. Employment eligibility.by Jobble
Keywords: Careerbuilder-US, Hemet , Crew, Other , Hemet, California
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