Specialty Treatment Coordinator

Company: WEST COAST DENTAL ADMINISTRATIVE SERVICES LLC
Location: Winchester
Posted on: January 22, 2023

Job Description:

Dental Treatment Coordinator for Dental Specialty DepartmentOur office is seeking an experienced Dental Treatment Coordinator for our Dental Specialty Department. Prior front office experience with dental specialties: Oral Surgery, Endodontics, Periodontics, and Pediatric dental care is preferred. The Treatment Coordinator's primary objective is to provide an outstanding experience with individual benefit coordination to help patients get the care they need. Excellent customer service and effective communication skills are required. If you enjoy helping patients achieve their dental goals and have a passion to help patients understand the importance of health and wellbeing, then join our team of dental professionals! Our offices provide a fast-paced friendly environment with opportunity to gain experience and advance professionally.Who we are:For more than 30 years, West Coast Dental Services has served southern California with the finest dental and orthodontic care in the state. With 40+ offices (and counting!) we deliver the highest standard of care using the latest technologies with a team of talented general dentists and specialists. At West Coast Dental, our employees are at the center of our success. We are committed to delivering an excellent employee experience with opportunities for professional growth for our team members.Job Responsibilities:Provide patient consultations and communicate information about recommended treatmentsCalculate and coordinate fees for treatmentPresent cost of service, insurance coverage, and options for paymentsProvide information for third party financingBuild a strong professional relationship with each patient by providing follow up calls and coordination of future appointmentsMonitor patient experience and be a primary point of contactGreet and welcome patients to ensure a positive experienceParticipate and support marketing initiatives for recalls and new patient growthQualifications:Minimum 3-4 years of dental front office experienceWarm, friendly, and positive personalityAdvanced knowledge and use of dental terminologyKnowledge of Dental Insurance process, billing, pre authorizations, eligibilityKnowledge of Denti-cal, PPO, and HMO insurancesAbility to present financial arrangementsAbility to proactively address patient concerns and provide resolutions with the assistance of manager support when requiredComputer literate / Dental software programsHave excellent communication skills - Bilingual Spanish English preferredWhat West Coast Dental Services offer you:Sick PayHoliday PayVacation PayMedical (including prescriptions)Supplemental vision insuranceComprehensive dental benefitVoluntary supplemental insurance for life, disability, critical illness, and accidentAdvancement opportunities401 (k) planReferral bonus incentive programsBonus Pay IND3

Keywords: WEST COAST DENTAL ADMINISTRATIVE SERVICES LLC, Hemet , Specialty Treatment Coordinator, Other , Winchester, California