Guest Experience Quality Coordinator - The Ritz-Carlton - (20010336)
Company: Marriott International, Inc.
Posted on: February 3, 2020
Guest Experience Quality Coordinator At more than 80
award-winning properties worldwide, The Ritz-Carlton Ladies and
Gentlemen create experiences so exceptional that long after a guest
stays with us, the experience stays with them. As the premier
worldwide provider of luxury experiences, we set the standard for
rare and special luxury service the world over. We invite you to
explore The Ritz-Carlton. The Ritz-Carlton, Rancho Mirage, located
at 68900 Frank Sinatra Dr, Rancho Mirage, California, 92270
currently has the following opportunity: Guest Experience Quality
Coordinator(20010336) : Transmit information or documents using a
computer. Prepare and review written documents (e.g., daily logs,
business letters, memoranda, reports), including proofreading and
editing written information to ensure accuracy and completeness.
Exchange information with other employees using electronic devices
(e.g., pagers and two-way radios, email). Enter and retrieve
information contained in computer databases using a keyboard,
mouse, or trackball to update records, files, reservations, and
answer inquiries from guests. Operate standard office equipment
other than computers. Follow all company policies and procedures,
ensure uniform and personal appearance are clean and professional,
maintain confidentiality of proprietary information, and protect
company assets. Welcome and acknowledge all guests according to
company standards, anticipate and address guests'' service needs,
assist individuals with disabilities, and thank guests with genuine
appreciation. Speak with others using clear and professional
language, prepare and review written documents accurately and
completely, and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others,
support team to reach common goals, and listen and respond
appropriately to the concerns of other employees. Ensure adherence
to quality expectations and standards; and identify, recommend,
develop, and implement new ways to increase organizational
efficiency, productivity, quality, safety, and/or cost-savings.
Move, lift, carry, push, pull, and place objects weighing less than
or equal to 10 pounds without assistance. Perform other reasonable
job duties as requested by Supervisors. We invite you to learn more
about this position and apply
Connect with us on social media to keep up to date on The
Ritz-Carlton news, learn more about our culture, and engage with
the Careers team on Facebook.
http://www.linkedin.com/company/ritz-carlton Join The Ritz-Carlton
Ladies and Gentlemen. The Art and Soul of Hospitality. Additional
Location - Indian Wells, California; Palm Desert, California; La
Quinta, California; Rancho Mirage, California; Palm Springs,
California The Ritz-Carlton is an equal opportunity employer
committed to hiring a diverse workforce and sustaining an inclusive
culture. The Ritz-Carlton does not discriminate on the basis of
disability, veteran status or any other basis protected under
federal, state or local laws.
Keywords: Marriott International, Inc., Hemet , Guest Experience Quality Coordinator - The Ritz-Carlton - (20010336), Other , Hemet, California
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